Emergency Procedures

Emergency Procedures

Procedures​

In order to maintain the safety of staff and students, to reduce the happening of incidents as well as to enhance the efficiency of emergency handling, this document of Emergency Procedures has been issued by the Campus Development and Management Office of Hang Seng Management College, and subjected to review and amendment when necessary. A soft copy of powerpoint covering safety procedures below can be obtained here.

1.1 Fire

When there is a fire and you need to evacuate:
  1. Stay calm.
  2. Alert others around you and break the glass of fire alarm.
  3. Take the nearest “EXIT” to the assembly point and close the door behind you. Walk, do not run.
  4. DO NOT USE THE LIFT, evacuate via the staircase.
  5. Try to help those who may have difficulties in travelling such as disabled and pregnant persons.
  6. Call 39635166 (24-hr security hotline) for assistance.
  7. Report to your Fire Coordinator at the assembly point.
  8. Do not return to the building until permission is given by the Fire Services Department Officer in charge of the scene.

1.2 Injury:

  1. If you come across minor injury, contact our staff for assistance through 3963 5166 (24hr Security), or you may come to our Security Control located at 3/F, Block M, or security guard posts at G/F of Block A, B, D or at the entrance of Hostel. In case there is no first aider, please contact Physical Education Unit of Student Affairs Office through 3963 5366.
  2. You may also refer to the following locations of First Aid Boxes and apply first aid:
BlockLocations
AG/F Library
G/F Security (St John Ambulance First Aid Box)
1/F Library
2/F Library
4/F Pantry
R/F Printing Room
BG/F Service Counter (St John Ambulance First Aid Box)
G/F Pool Office (St John Ambulance First Aid Box)
2/F Fitness Room Counter (St John Ambulance First Aid Box)
DG/F (St John Ambulance First Aid Box)
8/F Pantry
7/F Pantry
M2/F Building Services Unit
2/F Campus Development and Management Office
2/F Housekeeping Office
3/F Security (St John Ambulance First Aid Box)
4/F Printing Room
5/F Pantry
M614 Pantry
M805 IT Services Centre
M1103 Meeting Room
Old HallOffices H223 and H224
NN101 Registry Office
HostelHostel-Warden Room
Hostel-Common Room
Hostel-Next to Refrigerator

Contents of St. John First Aid Kit:

Hints on First AidAlcohol
First Aid at a glanceOral Thermometer
Triangular BandageEye irrigation lotion
Crepe Bandage 2”, & 3”Dressing Scissors
Adhesive DressingTweezers
Sterile Eye PadKidney Dish
Sterile Gauze 2” x 2”, & 3” x 3”Torch
Sterile Wound Dressing
- Medium size (No. 14), &
- Small Size (No. 13)
Safety Pins
Absorbent Cotton CoolCold Pack
Plaster AdhesiveBall Pen
Resusci Face ShieldNote Book
Disposable Plastic GloveDisposable Surgical Face Mask
Antiseptics

Contents of General First Aid Kit:

Hints on First AidAlcohol
Triangular BandageOral Thermometer
Crepe Bandage 2”, & 3”Eye irrigation lotion
Adhesive DressingDressing Scissors
Sterile Eye PadTweezers
Sterile Gauze 2” x 2”, & 3” x 3”Safety Pins
Absorbent Cotton CoolCold Pack
Plaster AdhesiveNote Book
Disposable Plastic GloveDisposable Surgical Face Mask
Antiseptics
  1. For serious injury, you may contact our staff for assistance through 3963 5166 (24hr Security), or you may come to our Security Control located at 3/F, Block M, or security guard posts at G/F of Block A, B, D or at the entrance of Hostel. In case there is no first aider, please contact Physical Education Unit of Student Affairs Office through 3963 5366.
  2. Dial 999 as well if you see someone lost consciousness, or being hurt and bleeding heavily. Please inform our security afterwards.
  3. Moving the injured person is not recommended unless under dangerous environment.
  4. Make sure you are safe while waiting for assistance

1.3 Illness

  1. In case of illness or if you see someone in illness, contact our staff for assistance through 3963 5166 (24hr Security), or you may come to our Security Control located at 3/F, Block M, or security guard posts at G/F of Block A, B, D or at the entrance of Hostel. In case there is no first aider, please contact Physical Education Unit of Student Affairs Office through 3963 5366.
  2. Dial 999 as well if you see someone lost consciousness, or being hurt and bleeding heavily. Please inform our security afterwards.
  3. Our staff will assist to relocate the involved person with wheel chair when possible

1.4 Lift Trap

a.   If you notice someone being trapped inside the lifts, contact our staff for assistance through 3963 5166 (24hr Security), or you may come to our Security Control located at 3/F, Block M, or security guard posts at G/F of Block A, B, D or at the entrance of Hostel.

      1. Inform the persons inside the lift that you have contacted the Security. This helps to calm the persons inside.
      2. Do not try to force open the lift doors, tell the persons not to do so as well since it may make things worse.

b.  If you are trapped inside the lift, push the alarm button to inform our staff.

    1. When our security staff answers the intercom, tell them where you are.
    2. While waiting for assistance, do not try to force open the lift doors.
    3. If you feel uncomfortable, inform our staff immediately and we will seek assistance from Fire Services Department and Ambulance.
    4. While the lift doors are being opened, stay away to avoid any potential danger. Afterwards, you may leave the lift as informed

1.5 Crimes

  1. If you observe any crime including but not limited to theft, burglary, vandalism, assault, etc, contact our staff for assistance through 3963 5166 (24hr Security), or you may come to our Security Control located at 3/F, Block M, or security guard posts at G/F of Block A, B, D or at the entrance of Hostel.
  2. Be cautious and make sure you are safe. Dial 999 as well if you see someone lost consciousness, or being hurt during the crime. Please inform our security afterwards

Useful Contacts​​

Contacts information for emergency
The following list of contacts will be useful in case of emergency:

Emergency Contacts
a. HSUHK Campus Security (24hrs)3963 5166
b. Campus Development and Management Office Help Desk (office hours)3963 5100
c. Emergency999
d. HKSAR Customer Service Hotline1823
e. Contact for Ambulance2735 3459
f. Fire Services Inquiry Hotline2723 2233
g. Siu Lek Yuen Fire Station2647 7515
h. Siu Lek Yuen Police Station2636 8214
i. Home Affairs Department2551 0111
j. Water Services Department2824 5000
k. Drainage Services Department2300 1110
m. Food and Hygiene Department(Sha Tin)2634 0112
n. Weather Report1878 200
o. Hong Kong Observatory Inquiry2926 8200/2926 8476
p. China Light and Power2728 8333
q. Towngas Company(24hour)2880 6988/2880 6999
r. Pest Control Unit (FEHD)2606 5653
s. Agriculture, Fisheres and Conservation Department2733 2235